The air is cooler.  Leaves are turning. Pumpkins appear on porches. Fall is here! That means soup weather is here, too. Good table manners include proper soup etiquette. At a business lunch or at home with the family,  your table manners will be  top notch when you use these soup etiquette tips:… Read More


Using chopsticks to enjoy various Asian foods might seem more difficult than it is. But, it’s part of good dining etiquette. I got my first chopstick lesson in New York City when my daughter moved there for her first job in public relations after college. She quickly embraced the food scene and became an expert… Read More


Customer service at the doctor’s office matters–and it’s noticed. When I was caring for my father in his latter years, I took him to many doctor appointments with various physicians. But, one particular office stands out–-his ophthalmologist-–because of their friendly front desk people and office staff. Here are eight things they did to make my… Read More


Knowing how to introduce yourself to others and engage in conversation is a vital part of business, social, and networking etiquette. Using a process and employing a strategy will help reduce anxiety and increase your confidence. First, try to arrive to the event early. It’s not so daunting to walk into a room and approach people… Read More


Business Etiquette, Etiquette Classes, Office Professionalism, Dining Etiquette, Telephone Etiquette, Personal Coaching, Workplace Etiquette, International Business Etiquette, Etiquette and Protocol, Business Etiquette Consultant

Technology gadgets, specifically our mobile phones, save us time, allow for quick communication and offer opportunity for brevity. However, they’re like the frog in the kettle analogy…we don’t realize that more and more we are being pulled into the non-humanness of the screen and becoming less aware of how it impacts our everyday manners, social… Read More


If your boss invites you to lunch, flawless dining etiquette is essential.  Whether you’re just starting out at the company or are a seasoned employee, meal time with the boss is a time to impress. In fact, the meal itself is secondary to the protocol and etiquette for business dining. Consider the event an extension of… Read More


We’ve all been there…silently enduring a coworker’s annoying habit or behavior. And most often, coworkers don’t even realize that their own actions or behaviors are unintentionally annoying others. Most people aren’t comfortable confronting the offender or speaking to the boss about it. So, people just continue repeating the irritating little habits that, over time, start… Read More


With March Madness 2017 on the minds of many employees these days, how should employers handle the lure of NCAA college hoops versus sacrificing office productivity? A recent survey by OfficeTeam reported that half of senior managers said activities tied to the tournament – such as office pools focused on the 68-team brackets — boost… Read More


How does one correctly address the newly elected President of the United States?  In the media, he’s being correctly referred to as President Donald Trump or President Trump. However, did you know that the President’s name is never used in his presence? And, on a related note, how does one refer to a former President?… Read More