Business Etiquette, Etiquette Classes, Office Professionalism, Dining Etiquette, Telephone Etiquette, Personal Coaching, Workplace Etiquette, International Business Etiquette, Etiquette and Protocol, Business Etiquette Consultant

Technology gadgets, specifically our mobile phones, save us time, allow for quick communication and offer opportunity for brevity. However, they’re like the frog in the kettle analogy…we don’t realize that more and more we are being pulled into the non-humanness of the screen and becoming less aware of how it impacts our everyday manners, social… Read More


If your boss invites you to lunch, flawless dining etiquette is essential.  Whether you’re just starting out at the company or are a seasoned employee, meal time with the boss is a time to impress. In fact, the meal itself is secondary to the protocol and etiquette for business dining. Consider the event an extension of… Read More


We’ve all been there…silently enduring a coworker’s annoying habit or behavior. And most often, coworkers don’t even realize that their own actions or behaviors are unintentionally annoying others. Most people aren’t comfortable confronting the offender or speaking to the boss about it. So, people just continue repeating the irritating little habits that, over time, start… Read More


With March Madness 2017 on the minds of many employees these days, how should employers handle the lure of NCAA college hoops versus sacrificing office productivity? A recent survey by OfficeTeam reported that half of senior managers said activities tied to the tournament – such as office pools focused on the 68-team brackets — boost… Read More


How does one correctly address the newly elected President of the United States?  In the media, he’s being correctly referred to as President Donald Trump or President Trump. However, did you know that the President’s name is never used in his presence? And, on a related note, how does one refer to a former President?… Read More


The first part of each New Year I receive an influx of email inquiries about my business etiquette services. Companies and organizations are planning their professional development for the year, and I’m always thrilled to share how I may serve them. However, in these inquiry emails, several things catch my eye, including  the lack of… Read More


How should teenagers address adults?  With titles and forms of address such as Mr. and Mrs.? First name? It depends…on the part of the country you live in, how well the teen knows the adult, and how the adult prefers to be addressed. Addressing adults with courtesy is part of good everyday manners and good… Read More


New Year’s Eve means it will soon be time to gather with your nearest and dearest. And a high point of the festivities is to raise a glass of bubbly to toast in the New Year. Here are five etiquette tips to help you kick off the New Year with style: A few minutes before… Read More


With the holidays upon us, and 2016 coming to a close, end-of-year “thank you” tipping can be a tricky and confusing topic. What is the etiquette for which service providers should get a holiday tip and how much? The purpose of holiday tipping is to reward good service and to say thank you. Below are… Read More


Tis the season for workplace holiday parties. They’re a great way to unwind and get to know co-workers better. But, employees have to remember that it’s still a work event. Even though it’s called a party, it’s not the time to let loose. You’re on stage, being observed by coworkers, supervisors, and maybe even a… Read More