To give, or not to give: That is the question. Just one of the questions, actually, since the whole area of holiday gift giving in the workplace can be tricky. Before you make your list (and check it twice) consider these five common gift-giving dilemmas, with expert advice on how to handle them to avoid the… Read More


  We live in a world filled with iMacs, iPads, and  iPhones. And in today’s workplace, your communication etiquette is constantly being observed. People are getting an impression of you, often without you even realizing it. Every part of your communications—technological (texting, email, social media)—verbal—and body language—must send a message of professionalism. In this post,… Read More


In the world of tipping…from the dog groomer to the pizza delivery person to the massage therapist…what’s the appropriate compensation? Diversity Woman Magazine tackled this topic in their summer 2015 issue, and I was honored to be the etiquette consultant they contacted for advice. Here are nine tipping dos and don’ts to help you navigate… Read More


Good business etiquette also means good smartphone etiquette. It used to be that one of the worst office blunders was taking someone’s food from the fridge or pushing the business casual envelope a little too far on Casual Friday’s. Now, some of the worst blunders are from cell phone mistakes. According to a nationwide survey… Read More


Pie is my favorite dessert… there’s coconut cream, Key Lime, pecan, Dutch apple, Door County cherry, chocolate, lemon with mile-high meringue, banana cream,  mincemeat sour cream, pumpkin…and the list goes on. Pie became the iconic American dessert in the 1940s. Research by Crisco and the American Pie Council reveals that when asked what dessert Americans… Read More


We’ve all received gifts at the holidays or birthdays that weren’t quite our taste or style. We give an obligatory smile to the giver and share words of appreciation for the “unique” gift. But, what might be the fate of such a gift? Wear/use/display it when the giver comes to visit? Donate it to a… Read More


Today more than ever, smart phone etiquette  in meetings is a topic of frustration. Maybe you’ve had this happen: You’re giving a presentation and half the people in the room are checking their smart phones or texting at some point—even your boss. You’ve probably asked yourself this question: “How do I get my coworkers to… Read More


Working in a cubicle can be a tough endeavor. From a lack of privacy to noisy neighbors, getting your work accomplished in such cramped confines can sometimes be a difficult chore. But, cubicle etiquette is part of good business etiquette and office etiquette. I was honored to be interviewed for this article in BusinessNewsDaily.com on… Read More