The first part of each New Year I receive an influx of email inquiries about my business etiquette services. Companies and organizations are planning their professional development for the year, and I’m always thrilled to share how I may serve them. However, in these inquiry emails, several things catch my eye, including  the lack of… Read More


How should teenagers address adults?  With titles and forms of address such as Mr. and Mrs.? First name? It depends…on the part of the country you live in, how well the teen knows the adult, and how the adult prefers to be addressed. Addressing adults with courtesy is part of good everyday manners and good… Read More


New Year’s Eve means it will soon be time to gather with your nearest and dearest. And a high point of the festivities is to raise a glass of bubbly to toast in the New Year. Here are five etiquette tips to help you kick off the New Year with style: A few minutes before… Read More


Tis the season for workplace holiday parties. They’re a great way to unwind and get to know co-workers better. But, employees have to remember that it’s still a work event. Even though it’s called a party, it’s not the time to let loose. You’re on stage, being observed by coworkers, supervisors, and maybe even a… Read More


Millennials prefer texting, but phone skills remain essential. If you’re a Millennial, you’ve undoubtedly noticed that boxy thing on your desk by now. It rings and you can talk on it. But, you can’t text on it or download apps. Is it still a necessary part of your office gadgets? Yes, it’s still a relevant… Read More


You may have just stashed the Halloween decorations…but, holiday dinner parties are just around the corner. Whether the party is in the home of your boss,  friends, or  neighbors, you will set yourself apart as a gracious and thoughtful guest if you follow these holiday dinner party etiquette tips: 8 Holiday Dinner Party Etiquette Tips… Read More


Bike trail etiquette is timeless; it knows no seasons. Summer is an especially busy bike trail time in my area. I am grateful for a city bike trail that borders my backyard and allows me such easy access. In addition to the hundreds of daily bicycle riders, including some bike clubs, it is also an… Read More


A lovely tray of oysters on the half shell was beautifully presented to our table as an appetizer on my recent birthday dinner at the spectacular Summit Club in Tulsa.  As an etiquette expert, I want to always feel I know what’s correct for any situation. But, I will admit… I committed a  faux pas… Read More


Etiquete

While it’s true that most employees know proper etiquette for using social media sites like Facebook and LinkedIn, there are many who don’t. In fact, a recent survey from email security firm, Proofpoint, finds seven percent of organizations have fired an employee because of activity on social media sites. Ouch! And another 20 percent said employees have been disciplined… Read More