People Skills, Professionalism and Protocol Important for Career Success and Advancement People skills, professionalism and protocol are never out of style. They’re important for career success and advancement. And, National Business Etiquette Week, annually the first week of June, is a good time to reflect on how to sharpen these skills. Even if your company does not provide personal professional development workshops, take the initiative yourself.… Read More
Etiquette tips – How to Write a Thank-you Note Etiquette Thank-you notes are an important and timeless aspect of business and social etiquette. They’re a gesture of your gratitude and respect. They should be sent to anyone who gives you a gift, hosts a party, has entertained you for dinner or overnight, or went the extra mile for you (I.e., your cat sitter also… Read More
Communications Etiquette for Today’s Workplace We live in a world filled with iMacs, iPads, and iPhones. And in today’s workplace, your communication etiquette is constantly being observed. People are getting an impression of you, often without you even realizing it. Every part of your communications—technological (texting, email, social media)—verbal—and body language—must send a message of professionalism. In this post,… Read More
Smart Phone Etiquette in Meetings Today more than ever, smart phone etiquette in meetings is a topic of frustration. Maybe you’ve had this happen: You’re giving a presentation and half the people in the room are checking their smart phones or texting at some point. Yes, even your boss! You’ve probably asked yourself this question: “How do I get my… Read More
8 Rules of Business Email Etiquette Most of us fire off dozens of work emails every day, often with hardly a second thought. But, it’s vital that your business emails look and sound professional. I was honored to provide these 8 rules of business email etiquette for Nextiva, a cloud-communication company. Using good email etiquette in the office is part of good… Read More
How to Socialize with Executives When it comes to socializing with company executives, many employees get a case of social anxiety. It can strike at a company social event, sitting with senior management at a Chamber lunch…or worse, the dreaded elevator ride with just you and the company CEO! But, engaging with executives doesn’t have to give you clammy palms… Read More
How to Make Small Talk: 5 tips Small talk matters in the business arena. It’s part of good business etiquette and helps builds rapport with others. Small talk often leads to bigger things like new clients and new business. Here are five timeless tips to enhance your ability to make small talk anywhere your business takes you: 1. Keep the spotlight on… Read More
Etiquette Goes A Long Way In The Business World Stellar business etiquette skills are critical in any industry. High standards of professional manners make interacting enjoyable and pleasant – with customers, clients, co-workers and guests in the office. In today’s competitive business arena, those who hone their business etiquette skills convey greater professionalism, confidence, and competence. These skills reflect on your company’s brand and… Read More
Workplace Cell Phone Etiquette – 7 Smart Tips Good cell phone etiquette is a must in today’s technology-driven workplace. And, it’s part of good business etiquette and office courtesy. Most people don’t intend to be rude on their smartphones. They just aren’t intentional about using these indispensable devices in a respectful, inoffensive way. Unfortunately, many companies still do not have policies on smartphone… Read More
Courteous Customer Service: 10 Ways to Outclass the Competition After forty frustrating minutes at my nearby office supply store, I left without making a purchase. Two sales team members showed a lack of product knowledge—but even worse, a complete lack of customer courtesy. They didn’t get my order for 200 custom-printed note cards. Their competitor across town did. It was out of my way… Read More