It’s almost trick or treat time, as evidenced in my neighborhood by the plethora of Halloween lights and decorations emerging on houses and porches. So, I knew it was time to make a trip to Costco for a giant bag (or two!) of Halloween “treats” expected at my front door in a few days. Trick… Read More


Business Etiquette, Etiquette Classes, Office Professionalism, Dining Etiquette, Telephone Etiquette, Personal Coaching, Workplace Etiquette, International Business Etiquette, Etiquette and Protocol, Business Etiquette Consultant

Technology gadgets, specifically our mobile phones, save us time, allow for quick communication and offer opportunity for brevity. However, they’re like the frog in the kettle analogy…we don’t realize that more and more we are being pulled into the non-humanness of the screen and becoming less aware of how it impacts our everyday manners, social… Read More


How should teenagers address adults?  With titles and forms of address such as Mr. and Mrs.? First name? It depends…on the part of the country you live in, how well the teen knows the adult, and how the adult prefers to be addressed. Addressing adults with courtesy is part of good everyday manners and good… Read More


With the holidays upon us, and 2016 coming to a close, end-of-year “thank you” tipping can be a tricky and confusing topic. What is the etiquette for which service providers should get a holiday tip and how much? The purpose of holiday tipping is to reward good service and to say thank you. Below are… Read More


Bike trail etiquette is timeless; it knows no seasons. Summer is an especially busy bike trail time in my area. I am grateful for a city bike trail that borders my backyard and allows me such easy access. In addition to the hundreds of daily bicycle riders, including some bike clubs, it is also an… Read More


In the world of tipping…from the dog groomer to the pizza delivery person to the massage therapist…what’s the appropriate compensation? Diversity Woman Magazine tackled this topic in their summer 2015 issue, and I was honored to be the etiquette consultant they contacted for advice. Here are nine tipping dos and don’ts to help you navigate… Read More