We’ve all been there…silently enduring a coworker’s annoying habit or behavior. And most often, coworkers don’t even realize that their own actions or behaviors are unintentionally annoying others. Most people aren’t comfortable confronting the offender or speaking to the boss about it. So, people just continue repeating the irritating little habits that, over time, start… Read More


With March Madness 2017 on the minds of many employees these days, how should employers handle the lure of NCAA college hoops versus sacrificing office productivity? A recent survey by OfficeTeam reported that half of senior managers said activities tied to the tournament – such as office pools focused on the 68-team brackets — boost… Read More


Millennials prefer texting, but phone skills remain essential. If you’re a Millennial, you’ve undoubtedly noticed that boxy thing on your desk by now. It rings and you can talk on it. But, you can’t text on it or download apps. Is it still a necessary part of your office gadgets? Yes, it’s still a relevant… Read More


To give, or not to give: That is the question. Just one of the questions, actually, since the whole area of holiday gift giving in the workplace can be tricky. Before you make your list (and check it twice) consider these five common gift-giving dilemmas, with expert advice on how to handle them to avoid the… Read More


Good business etiquette also means good smartphone etiquette. It used to be that one of the worst office blunders was taking someone’s food from the fridge or pushing the business casual envelope a little too far on Casual Friday’s. Now, some of the worst blunders are from cell phone mistakes. According to a nationwide survey… Read More


Today more than ever, smart phone etiquette  in meetings is a topic of frustration. Maybe you’ve had this happen: You’re giving a presentation and half the people in the room are checking their smart phones or texting at some point—even your boss. You’ve probably asked yourself this question: “How do I get my coworkers to… Read More


When I speak on the topic of “business etiquette,” a frequently asked question by audience members is, “Is it okay to hug a client or coworker?” Well, it depends… First, always assume that a handshake is the most professional greeting. There is a line of professionalism and a line of respect that shouldn’t be crossed.… Read More


Stellar business etiquette skills are critical in any industry.  High standards of professional manners make interacting enjoyable and pleasant – with customers, clients, co-workers and guests in the office. In today’s competitive business arena, those who hone their business etiquette skills convey greater professionalism, confidence, and competence. These skills reflect on your company’s brand and… Read More


Elevator etiquette in office buildings, at the airport, and in high-rise apartment buildings is essential to show courtesy to others. These seven practical tips clarify some of the most frequently asked questions I get on this topic: Those waiting to get on should stand aside, not in front of the elevator door, until those exiting… Read More