Customer service at the doctor’s office matters–and it’s noticed. When I was caring for my father in his latter years, I took him to many doctor appointments with various physicians. But, one particular office stands out–his ophthalmologist–because of their friendly front desk people and office staff. Here are eight things they did to make my… Read More


If your boss invites you to lunch, flawless dining etiquette is essential.  Whether you’re just starting out at the company or are a seasoned employee, meal time with the boss is a time to impress. In fact, the meal itself is secondary to the protocol and etiquette for business dining. Consider the event an extension of… Read More