1:1 coaching benefit you

As a business etiquette consultant, I often get calls about 1:1 coaching. And these callers usually ask the question, “How will 1:1 coaching benefit me?” Every working professional is unique in their skills, talents, abilities, and even emotional intelligence. Often these professionals find themselves at a place of wanting to move ahead in their careers… Read More


how to write a thank you note

I’ve had two requests recently on how to write a thank-you note. Mind you, these requests are from professional adults! So, it seems this is a great time to review some quick tips on how to write the perfect little thank-you note. The holidays have come and gone. And likely you received a few gifts… Read More


good communications in the workplace

Good communication in the workplace is vital for strengthening relationships and alleviating misunderstandings and offense. I observed good communications firsthand recently in a most unlikely place: the boarding gate at Southwest Airlines in Tulsa. Although I’m a loyal American Airlines traveler, I opted this time for Southwest to get a direct flight to Phoenix. So,… Read More


Business Etiquette, Etiquette Classes, Office Professionalism, Dining Etiquette, Telephone Etiquette, Personal Coaching, Workplace Etiquette, International Business Etiquette, Etiquette and Protocol, Business Etiquette Consultant

Technology gadgets, specifically our mobile phones, save us time, allow for quick communication and offer opportunity for brevity. However, they’re like the frog in the kettle analogy…we don’t realize that more and more we are being pulled into the non-humanness of the screen and becoming less aware of how it impacts our everyday manners, social… Read More