How to Chair a Meeting: 12 Steps for Efficiency

Business professionals are often in a position to chair a meeting.  And, as busy leaders themselves, they know the importance of making sure the meeting runs efficiently to respect everyone’s valuable time, as well as their own. In addition to the pastries, fruit and coffee that may await attendees, those who chair a meeting will… Read More

4 Office Protocol Tips for Valentine’s Day

Office Protocol for Valentine's Day

Office protocol on Valentine’s Day can be a slippery slope whether your office culture is formal or more casual. These 4 tips for office professionalism on Valentine’s day prevent awkwardness and avoid sending mixed signals, but also convey a bit of celebration. It was an honor giving an interview to Erica Lamberg at Ladders.com for… Read More

Mid-term Election Etiquette: Five Tips for Peaceful Politics at Work

Is there such a thing as mid-term election etiquette at work? Mid-term elections are just around the corner across the United States.  And since employees today typically spend more time at work than anywhere else, is it possible to have peaceful politics at work? Is it okay to talk politics at all? Many offices don’t… Read More

5 Power Words and Phrases to Use at Work

power words

Using power words and phrases at work helps inspire a more enjoyable workplace environment for everyone. Power words help motivate, encourage and build mutually respectful relationships with team members, clients and customers. Negative words can tear down, intimidate and discourage. Pick the power ones. It’s part of good business etiquette. You can’t go wrong with… Read More

10 Timeless Business Etiquette Rules to Be Impressive

business etiquette

Business etiquette is the polish that helps create courteous and respectful business environments and relationships with coworkers, clients and customers. High standards of professional manners are what makes interacting with others enjoyable and pleasant. And makes you look impressive! Here are 10 timeless business etiquette rules. Do a little self-assessment. Consider these marks of professionalism… Read More

Customer Service in Doctor’s Office Matters

Customer service at the doctor’s office matters–and it’s noticed. When I was caring for my father in his latter years, I took him to many doctor appointments with various physicians. But, one particular office stands out–-his ophthalmologist-–because of their friendly front desk people and office staff. Here are eight things they did to make my… Read More

Workplace Etiquette – How NOT to Annoy Your Coworkers

We’ve all been there…silently enduring a coworker’s annoying habit or behavior. And most often, coworkers don’t even realize that their own actions or behaviors are unintentionally annoying others. Most people aren’t comfortable confronting the offender or speaking to the boss about it. So, people just continue repeating the irritating little habits that, over time, start… Read More

March Madness – College hoops versus office productivity

With March Madness 2017 on the minds of many employees these days, how should employers handle the lure of NCAA college hoops versus sacrificing office productivity? A recent survey by OfficeTeam reported that half of senior managers said activities tied to the tournament – such as office pools focused on the 68-team brackets — boost… Read More

Texting Etiquette – 10 Telephone Tips For A Text Message Era

Millennials prefer texting, but phone skills remain essential. If you’re a Millennial, you’ve undoubtedly noticed that boxy thing on your desk by now. It rings and you can talk on it. But, you can’t text on it or download apps. Is it still a necessary part of your office gadgets? Yes, it’s still a relevant… Read More