airplane etiquette rules

I was honored to be a resource for this Reader’s Digest story, “14 Etiquette Rules to Know Before Your Next Flight.” Here’s the thing. Airlines don’t give us specific etiquette rules to know what they expect as we cram bodies and luggage into tight quarters. If we knew the “rules of engagement” perhaps there would… Read More


business etiquette skills

When interacting with others in business settings, whether on the job or at business events, good etiquette skills help set you apart. And, on the other hand, having poor business etiquette skills also creates an impression of you—but not in a positive way. As an etiquette trainer and speaker, I can’t help but observe those… Read More


presenting your best self at business events

As business professionals, you attend a variety of business events. Maybe a business lunch or awards dinner, a conference, a mix and mingle reception. And, as you already know, it’s important to present your BEST professional self at these events. Why? Because it’s like you’re on a great stage. People are observing you, making judgments… Read More


Workplace Etiquette Tips

Ten years ago, one of my most requested seminars was Workplace Etiquette and Office Professionalism. Then, only a few calls trickled in for that session until recently again. Just this month, I’ve had two requests for this session. Why is that? First, clearly, we live in a world of upheaval, incivility and disrespect. Secondly, I… Read More


timeless etiquette skills

Etiquette skills are timeless, whether in business or social settings. No doubt you’ve heard these three words refresh, re-set and renew multiple times since the New Year began. So, let me share some ways you can apply those 3 words to your social and business etiquette skills. Why? Because a little self-assessment is always a… Read More


stand for introduction

Times change and etiquette rules may evolve with the times. But many etiquette rules never go out of style. While dozens more could be added to the list below, here are 7 old fashioned etiquette rules to still use today. You will be perceived as professional, courteous and respectful. 1. Be on time. It’s never… Read More


airplane etiquette and courtesies

After 3 years of NOT flying, I’ve done 3 domestic roundtrip flights in the past 5 months. I was curious what I would encounter among my fellow passengers in the way of airplane etiquette and courtesies. Although it’s not uncommon to hear in the news of an occasional unruly passenger, I was actually surprised—in a… Read More


6 musts for a thank-you note

You know those holiday gifts you received? Well, quick…dig through your stationery drawer and grab some thank you notes. It’s not too late. Here are 6 musts for a perfect thank-you note. It will make your recipients’ day and put a smile on their face to find your handwritten note in their mailbox. To begin… Read More


business etiquette rules to use in the office again post pandemic

If you’re working back in the office again post-pandemic, here are 7 business etiquette rules to use in the office again. Several of my clients shared with me that they aren’t sure what’s okay when it comes to business etiquette in the office again. Have the boundaries changed? Do the rules need to be rewritten?… Read More


proper eating etiquette

Proper eating etiquette – post-pandemic – is essential to give a good impression and to show respect to others. During the pandemic, when restaurant and business meals were mostly non-existent, proper eating etiquette may have gotten a bit rusty. So, now as dinner parties, restaurant meals, and business dinners have resumed, let’s look at some… Read More