business etiquette skills

When interacting with others in business settings, whether on the job or at business events, good etiquette skills help set you apart. And, on the other hand, having poor business etiquette skills also creates an impression of you—but not in a positive way. As an etiquette trainer and speaker, I can’t help but observe those… Read More


Zoom favorite things

In the business world, etiquette for virtual meetings matters. It’s just as important as the etiquette you show at a face-to-face meeting in the company conference room. But, no one has thought too much about etiquette for virtual meetings until recently. In this unprecedented time (Coronavirus world), companies around the globe now use—more than ever—virtual… Read More


workplace attire

With a New Year upon us, perhaps you’ve been assessing your workplace attire. Maybe you’re wondering how not to dress too casually. Back in the day, men wore suits and ties to work and women wore dresses. But, in today’s offices, workplace attire runs the gamut of ‘business’ to ‘business casual’ to ‘casual’. Each company… Read More


airplane etiquette

Airplane etiquette is top of mind for me right now. This past year, I’ve had the opportunity to fly numerous times both domestically and internationally. Most often, I’ve squeezed myself into the cramped middle seat in economy but have also had the luxury of flying first class on Lufthansa from Frankfurt, Germany with a red… Read More


Inappropriate business casual attire

Casual Friday is designated as a day when professionals may dress in business casual attire.  Often this means employees may wear nice jeans, casual slacks, casual tops (women) and nice polo shirts for men. Bottom line: appropriate Casual Friday office attire is part of good business etiquette.  The goal is to still present a professional… Read More


“Business casual” can be a confusing term any time of year, but especially when the hot, lazy days of summer hit. Proper summer business casual attire shows respect for yourself, for others in your workplace, and for your clients and customers. Pushing the “business casual” envelope too far can damage your credibility and the image… Read More