business etiquette skills

When interacting with others in business settings, whether on the job or at business events, good etiquette skills help set you apart. And, on the other hand, having poor business etiquette skills also creates an impression of you—but not in a positive way. As an etiquette trainer and speaker, I can’t help but observe those… Read More


timeless etiquette skills

Etiquette skills are timeless, whether in business or social settings. No doubt you’ve heard these three words refresh, re-set and renew multiple times since the New Year began. So, let me share some ways you can apply those 3 words to your social and business etiquette skills. Why? Because a little self-assessment is always a… Read More


airplane etiquette and courtesies

After 3 years of NOT flying, I’ve done 3 domestic roundtrip flights in the past 5 months. I was curious what I would encounter among my fellow passengers in the way of airplane etiquette and courtesies. Although it’s not uncommon to hear in the news of an occasional unruly passenger, I was actually surprised—in a… Read More


6 musts for a thank-you note

You know those holiday gifts you received? Well, quick…dig through your stationery drawer and grab some thank you notes. It’s not too late. Here are 6 musts for a perfect thank-you note. It will make your recipients’ day and put a smile on their face to find your handwritten note in their mailbox. To begin… Read More


new neighbor etiquette

Life often brings new neighbors into our life.  So, I was honored to be interviewed for this “new neighbor etiquette” story in Rent.com. You’ve likely heard the theme song to Mister Rogers’ Neighborhood, which includes, “Won’t you be my neighbor?” So, in this article, you will learn what you need to know about being a… Read More


when to stand and why

Knowing when to stand and why is part of good business etiquette and social manners. I was reminded of this recently at a local Chamber of Commerce luncheon. When I arrived at my assigned table, two men who were already seated and whom I did not know, stood. I was totally impressed. I had not… Read More


business etiquette old versus new rules for virtual world

Business etiquette – Old versus New Rules in our Virtual World. Hmmm…what still applies? Good business etiquette was vital in our pre-pandemic world to give a good impression and reflect well on a company’s brand and image. The basic business etiquette rules were easy to remember. Give a firm handshake. Have good eye contact. Dress… Read More


business etiquette essential in pandemic, Business Etiquette

Great business etiquette is still essential in a pandemic world. You and your company or business are still making impressions whether working remotely or back in the office. Business etiquette is, in fact, more necessary than ever in today’s business arena. It shows we value and respect everyone with whom we interact in business, whether… Read More


Zoom favorite things

In the business world, etiquette for virtual meetings matters. It’s just as important as the etiquette you show at a face-to-face meeting in the company conference room. But, no one has thought too much about etiquette for virtual meetings until recently. In this unprecedented time (Coronavirus world), companies around the globe now use—more than ever—virtual… Read More


post-COVID office etiquette

How do we  “do” business etiquette in a post-pandemic world? Business etiquette has always been a vital aspect of the work world. But in our post-corona virus pandemic world as employees return to office buildings, how might business etiquette rules change?   We’re in uncharted territory. There’s no “business etiquette book” that tells us how… Read More