Communications Etiquette

  Responding to workplace communications in a timely way is part of good business etiquette. Nothing frustrates coworkers and business associates more than unanswered emails, non responses to phone messages or inappropriate responses to work emails and texts. Here are some tips to respond courteously and professionally to work emails, texts and phone calls to… Read More


In a conversation recently with a high-level professional, he said he often scribbles notes on the back of someone’s business card to remember something they talked about. He asked if this was okay. My response: It’s not ideal. It’s like putting graffiti on someone’s card. A best practice is to wait until the person has… Read More