Communications Etiquette: Responding to Work Emails, Phone Calls and Texts Responding to workplace communications in a timely way is part of good business etiquette. Nothing frustrates coworkers and business associates more than unanswered emails, non responses to phone messages or inappropriate responses to work emails and texts. Here are some tips to respond courteously and professionally to work emails, texts and phone calls to… Read More
How to Give a Great Handshake in Business A great handshake in business communicates a message of warmth, sincerity and trust. However, while a great handshake might not get you the deal, you don’t want to risk giving a poor one. For example, if your handshake is limp or just grips the fingers, it sends a message of weakness. If it’s a bone-crusher,… Read More
10 Things You Should Never, Ever Say Over Text or Email 10 Things You Should Never, Ever Say Over Text or Email Before you hit the send button on that text message or email, read this list of things you should never communicate through a screen. I was honored to be one of the “etiquette experts” interviewed for this Reader’s Digest article. Using good “screen” etiquette… Read More