airplane etiquette rules

I was honored to be a resource for this Reader’s Digest story, “14 Etiquette Rules to Know Before Your Next Flight.” Here’s the thing. Airlines don’t give us specific etiquette rules to know what they expect as we cram bodies and luggage into tight quarters. If we knew the “rules of engagement” perhaps there would… Read More


etiquette mistakes retail stores coronavirus

Etiquette Mistakes at Retail Stores During Covid-19 In our new normal, nothing is, well, normal. That includes shopping at retail stores.  We try to stand six feet apart while browsing or waiting in the check-out line. We try not to touch and feel clothing items on the rack.  But, customers make etiquette mistakes at retail… Read More