business etiquette skills

When interacting with others in business settings, whether on the job or at business events, good etiquette skills help set you apart. And, on the other hand, having poor business etiquette skills also creates an impression of you—but not in a positive way. As an etiquette trainer and speaker, I can’t help but observe those… Read More


presenting your best self at business events

As business professionals, you attend a variety of business events. Maybe a business lunch or awards dinner, a conference, a mix and mingle reception. And, as you already know, it’s important to present your BEST professional self at these events. Why? Because it’s like you’re on a great stage. People are observing you, making judgments… Read More


dining etiquette

Why rock your dining etiquette? Because people need a brush-up course on table manners post-Pandemic. Business lunches and dinners came to a standstill during the Pandemic. Nor, of course, did people gather at restaurants for social meals. But now, post-pandemic, my etiquette business has skyrocketed! Most bookings are for my popular dining etiquette training called… Read More


how to write a thank you note

I’ve had two requests recently on how to write a thank-you note. Mind you, these requests are from professional adults! So, it seems this is a great time to review some quick tips on how to write the perfect little thank-you note. The holidays have come and gone. And likely you received a few gifts… Read More


when to stand and why

Knowing when to stand and why is part of good business etiquette and social manners. I was reminded of this recently at a local Chamber of Commerce luncheon. When I arrived at my assigned table, two men who were already seated and whom I did not know, stood. I was totally impressed. I had not… Read More


national talk in elevator day

Who knew there was a “National Talk in an Elevator Day”?! I sure didn’t. But there is. It’s July 30, 2021. My newly gained, profound knowledge of this national day is thanks to a cleverly written marketing piece from my friends, Joe Mathis and Todd Wade, at the amazing Rumbledrum event planners extroidiaire! So, why… Read More


3 reasons t keep your video on

3 Reasons to Keep Your Video On We live in a virtual meeting world. And, thankfully, modern technology allows us to hold meetings—both internally and externally—via Zoom, Webex, Teams, and other virtual communication platforms. It’s easy to just “join” the meeting and then turn the video off. However, there are at least 3 valid reasons… Read More


business etiquette old versus new rules for virtual world

Business etiquette – Old versus New Rules in our Virtual World. Hmmm…what still applies? Good business etiquette was vital in our pre-pandemic world to give a good impression and reflect well on a company’s brand and image. The basic business etiquette rules were easy to remember. Give a firm handshake. Have good eye contact. Dress… Read More


post-COVID office etiquette

There is some post-COVID office etiquette you need to know if you plan to return to your office soon. To begin with, gone are the days when chatting closely around the water cooler was the norm. Or high-fiving someone in the hallway. Anyone who works in an office now is mindful of social distancing and… Read More


etiquette mistakes retail stores coronavirus

Etiquette Mistakes at Retail Stores During Covid-19 In our new normal, nothing is, well, normal. That includes shopping at retail stores.  We try to stand six feet apart while browsing or waiting in the check-out line. We try not to touch and feel clothing items on the rack.  But, customers make etiquette mistakes at retail… Read More